If you would like to place an international order please read the following:


Our website is not set up to accept international orders.

To place an order please either phone us with your order or send us your order via email. 541-639-3750 ext. 22  CustomerService@GrizzlyStik.com

We are happy to ship to most countries in the world – we have one extremely reliable shipping option available and that is FedEx International.

Due to numerous delivery service issues using the United States Postal System (USPS) we made the decision to use FedEx shipping for all international orders.

FedEx has a proven track record of guaranteed delivery and shipments are insured. Please note FedEx shipping fees vary by weight of package and region.

Regardless of the size of the order – we only ship FedEx. If that is agreeable to you – please feel free to phone in your order or if corresponding via email, provide the following information:       

• Name as it appears on the Visa and or MasterCard

• Credit card number, expiration date and 3-digit CV code (for security purposes customers will send this info in two separate email messages)

• Billing address (address where credit card statements are mailed to)

• Shipping address (FedEx will not ship to a PO Box)

Once we have received the required information as listed above we will process your order including calculating the FedEx fees.

GrizzlyStik will email a sales invoice for approval prior to running the credit card. With approval, your order will be processed. An email confirmation of your order and shipping confirmation including the FedEx tracking will be sent to you once your order has shipped.

Many countries charge import duties and various other taxes above the standard FedEx shipping fees. All additional fees accessed are the responsibility of the recipient. GrizzlyStik has no control over these fees. They vary by country.

Please Note: We understand that these extra taxes and fees are based on the value of the goods coming into that country – and we have been asked many times through the years to claim a lower value on our documentation than it is in truth. We do not do this. We will never do this – so please don’t ask us to.

Also, some customers have asked us to “Just put it in an envelope and send it through the standard mail system.” We know this would be very cost effective – but due to loss of numerous shipments– just because we were trying to keep the cost down for our customers – it was and is not feasible. In the long run, it is more costly.

For all of our other shipping terms and conditions please visit Shipping & Returns page on our website.

 

 

 
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